Introducing the Support at Home program on the Gold Coast
Upcoming Changes to Home Care Services from 1 July 2025
The Australian Government is introducing the Support at Home initiative, set to replace the existing Home Care Packages (HCP) and Short-Term Restorative Care (STRC) program from 1 July 2025. This new framework is designed to simplify funding, enhance assessments, and improve access to home care services for the elderly, including at-home nursing, aged care services at home, and vital home modifications.
The Support at Home program aims to empower older Australians by enabling them to remain independent with high-quality, personalised care support at home.
Learn More:
Understanding the Key Changes:
The Support at Home Program brings a fresh approach to home care services, building upon the strengths of the Home Care Packages while addressing existing challenges. Key updates include:
| Feature | HCP Program | SaH Program |
| System Structure | Separate HCP and CHSP models | Combined single system |
| Funding Model | Package levels (1–4) | Service-based funding based on assessed needs |
| Service Classification | 4 package levels | 8 service category levels |
| Budget Allocation | Monthly allocation of budget | Quarterly allocation of budgets with rollover cap ($1,000 or 10%) |
| Large Purchases e.g. home modifications | Accumulate funding in package | Separate funding for home modifications & assistive technology |
These enhancements promise a more personalised and streamlined experience for seniors across the Gold Coast.
What Services Will Be Available Under the Support at Home program?
The Support at Home program will offer a wide range of services to help older Australians lead comfortable, independent lives. Based on assessments, support may include:
Clinical Care:
- In home nursing care – Skilled care for chronic illnesses, wound recovery, and post-surgery support.
- Allied health support – Services like physiotherapy, occupational therapy, and speech therapy.
- Continence management – Personalised assistance in dealing with continence-related challenges.
Independence Support:
- Personal support – Help with grooming, bathing, dressing, and medication reminders.
- Transport assistance – For medical visits, shopping, and community engagement
Daily Living Services:
- Home help – Including cleaning, laundry, yard maintenance, and light repairs.
- Meal services – Preparation support and dietary planning tailored to individual needs.
- Respite care – Relief services for family caregivers at flexible durations.
This flexible framework ensures every individual receives the right combination of in-home care packages, private in home care services, and clinical attention as their needs evolve.
Join Our Support at Home Info Sessions
To support local seniors and families, Home Care Assistance on the Gold Coast is hosting free information sessions across community hubs and retirement villages. These sessions will:
- Provide insights into the upcoming support at home framework.
- Compare the new system with existing home care packages on the Gold Coast.
- Guide attendees on how to navigate the changes confidently.
- Offer expert advice on at home nursing services and tailored care planning.
Each session will feature a Q&A segment where attendees can raise specific concerns and get personalised guidance.
Interested in attending? Contact us today to register for a session near you.
How much government funding can I receive under Support at Home?
If you qualify for government funding under the new Support at Home program, you’ll be placed into one of eight funding levels. Your funding can be used to access a range of services, including nursing care, help with daily tasks, and support to maintain your independence at home.
- Level 1: $3,000 per quarter
- Level 2: $4,500 per quarte
- Level 3: $7,000 per quarter
- Level 4: $10,500 per quarter
- Level 5: $13,500 per quarter
- Level 6: $16,500 per quarter
- Level 7: $19,500 per quarter
- Level 8: $22,500 per quarter
What are the other funding sources available aside from these eight funding levels?
Beyond your regular care funding, the Support at Home program offers additional financial assistance through several targeted pathways to help meet more specific or urgent needs:
Assistive Technology and Home Modifications (AT-HM):
This stream supports safety and independence through equipment or changes to your home:
Low Tier:
Up to $500 for minor improvements like grab bars.
Medium Tier:
Up to $2,000 for practical aids such as walkers or shower chairs.
High Tier:
$15,000+ for significant upgrades like installing ramps or accessible bathrooms (evidence required).
Restorative Care Option:
Focused on helping you stay independent, this provides allied health and multidisciplinary therapy support for up to 12 weeks, with funding ranging from $6,000 to $12,000.
End-of-Life Care Option:
For those entering the final stages of life, this pathway provides up to $25,000 in funding across 3 months. Families have up to 16 weeks to use the funding for palliative and comfort care at home.
How Will the Support at Home program Affect You?
For Existing Home Care Package Recipients: If you’re already enrolled in a home care package, your services will transition smoothly. The Home Care Assistance Gold Coast team will ensure ongoing care without disruption.
For New Applicants: If you’re applying for support, the new system simplifies the process, helping you gain timely access to aged care services at home, including at home nursing care and dementia home care packages.
Applying for the Support at Home program:
If you or your loved one needs home care services on the Gold Coast, in home nursing, aged care services in Southport or aged care services in Tweed Heads, here’s how to start:
- Visit My Aged Care – The official portal for eligibility and information.
- Get Assessed – A professional will evaluate your support needs.
- Choose a Provider – Select Home Care Assistance Gold Coast to receive expert-led, compassionate care.
Why Choose Home Care Assistance on the Gold Coast?
We provide top-tier aged care services on the Gold Coast with:
- Tailor-made care plans – Customised to your health and lifestyle needs.
- 24/7 care availability – Support when and where you need it.
- Expert in-home nurses and carers – Skilled professionals delivering quality service.
- Flexible in home care packages – Options suitable for a wide range of needs.
Choosing the right provider is a big decision—our team is committed to making it the best one.
Learn More About Support at Home
Check out these useful links:
- Australian Health and Aged Care Portal – Explore detailed program information.
- Single Aged Care Assessment System – Learn about the new evaluation method.
- Latest Aged Care Reforms – Stay up-to-date on government changes.
Book a Free Consultation
The Support at Home program is redefining how Australians experience ageing. Whether you need part-time assistance, 24 hour home care services, or ongoing caring support at home, our team is here to help.
Connect with Home Care Assistance Gold Coast for a free consultation and discover how the new support at home system can work for you.
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