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Home Care Assistance

Our Care Approach

Home Care Assistance takes a unique approach to the care of older Australians. We offer personalised services and care management to each and every individual. We are able to achieve this by attracting the most innovative, creative, compassionate and committed employees.
  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Our Approach

Locally based Holistic Health and Wellness with our Balanced Care Method™

The Balanced Care Method™ is a holistic approach we use in our care of older Gold Coast residents that promotes healthy mind, body and spirit and is based on the lifestyles of the longest-living people in the world not far from our sister city in Japan.

Elevating the standard of care – one person at a time.

The entire Gold Coast Care team’s goal is not just matching individuals to Care Workers but working with families to create personalised care plans that ensure optimal quality of life for their loved one.

At Home Care Assistance Gold Coast, our care philosophy is to optimise the wellness of our older residents and bring energy, independence and joy in this special phase of life. Read on to learn about the programs that define our approach to in-home care.

Hiring and Training the Industry’s Best

At Home Care Assistance Gold Coast, our Care Workers are the heart and soul of our company. They are so important that we have a team dedicated to recruiting, rigorously screening and training the very best Care Workers to take care of your ageing loved one. We conduct thorough background checks and can even administer a psychological examination developed by PhD psychologists to assess honesty and conscientiousness. Our Care Workers here on the Gold Coast are bonded, insured and trained in specialist Alzheimer’s and dementia care, post-hospitalisation care, healthy cooking techniques, and so much more!

Personalised Care Management

Our expert team of care professionals provide Gold Coast residents and their families with the highest standard of care throughout the length of service. From performing complimentary in-person consultations to creating personalised care plans to conducting regular quality assurance visits, our Care Team is accessible and available to provide status updates on your loved one any time you need them, night and day. At Home Care Assistance Gold Coast, our Care Team to client ratio is 3x the industry average so you can rest assured your loved one gets unrivalled personal attention. The Care Team can also co-ordinate between health care professionals, maintaining clear lines of communication to all family members.

Home Care Advantage Checklist

At Home Care Assistance Gold Coast, we know that finding the right care for your loved one can seem like an overwhelming task. Our Home Care Advantage Checklist below can help you identify the important questions to ask when researching care.
How We Compare To Other Providers The Home Care Assistance Advantage
Has the company been responsive, informative and professional?

Home Care Assistance Gold Coast is a professional resource available to you and your family around the clock.

Are the Care Workers screened and insured?

Home Care Assistance Gold Coast only hire 1 in 25 applicants and always conduct extensive screening and background checks.

Does the company employ its Care Workers and take care of taxes, withholding and workers’ compensation?
At Home Care Assistance Gold Coast, our Care Workers are employees but feel like family. We do not use contractors, protecting you from managing liability.
Does the company guarantee a personality match and offer Care Worker interviews?
We ensure a personality match and will not change your Care Worker as long as you are satisfied.
Does the company offer back-up Care Workers in case of emergency?
We have an extensive roster of trained employees available for all individuals’ needs.
Is the Care Manager available on-call 24/7, including nights and weekends?
We are available 24/7 for our families and individuals’ needs, including evenings, holidays and weekends.
Does the company perform regular quality assurance visits, satisfaction reviews and Care Worker evaluations?
We are a recognised leader in the industry, and this comes from regular monitoring of our service, satisfaction levels and open communication.
Does the company have experience helping those who are experiencing memory loss associated with ageing or Alzheimer’s?
Home Care Assistance Gold Coast offers our exclusive Cognitive Therapeutics Method™. Our Care Workers are trained to promote long-term brain health and engagement.
Are You Ready to Get Started?

Home Care Assistance Gold Coast can help you or your loved one today.

Contact us now for your complimentary in-home assessment.

Let us help you

Home Care Assistance Gold Coast can help. Call Our Team today for your complimentary in-home assessment.

Are You Ready To Get Started

Home Care Assistance can help you or a loved one today. Contact us now for your complimentary in-home assessment.

Contact Our Local Team


Industry Leader

We're committed to elevating In-Home Care, Sharing Our Expertise, and Supporting Care Workers which is why we are Internationally recognised as an Industry Leader