Home Care Assistance
Our Care Approach
24 Hour Care
Hospital to Home
Locally based Holistic Health and Wellness with our Balanced Care Method™
Elevating the standard of care – one person at a time.
The entire Gold Coast Care team’s goal is not just matching individuals to Care Workers but working with families to create personalised care plans that ensure optimal quality of life for their loved one.
At Home Care Assistance Gold Coast, our care philosophy is to optimise the wellness of our older residents and bring energy, independence and joy in this special phase of life. Read on to learn about the programs that define our approach to in-home care.
Hiring and Training the Industry’s Best
At Home Care Assistance Gold Coast, our Care Workers are the heart and soul of our company. They are so important that we have a team dedicated to recruiting, rigorously screening and training the very best Care Workers to take care of your ageing loved one. We conduct thorough background checks and can even administer a psychological examination developed by PhD psychologists to assess honesty and conscientiousness. Our Care Workers here on the Gold Coast are bonded, insured and trained in specialist Alzheimer’s and dementia care, post-hospitalisation care, healthy cooking techniques, and so much more!
Personalised Care Management
Our expert team of care professionals provide Gold Coast residents and their families with the highest standard of care throughout the length of service. From performing complimentary in-person consultations to creating personalised care plans to conducting regular quality assurance visits, our Care Team is accessible and available to provide status updates on your loved one any time you need them, night and day. At Home Care Assistance Gold Coast, our Care Team to client ratio is 3x the industry average so you can rest assured your loved one gets unrivalled personal attention. The Care Team can also co-ordinate between health care professionals, maintaining clear lines of communication to all family members.
Home Care Advantage Checklist
|How We Compare To Other Providers||The Home Care Assistance Advantage|
Has the company been responsive, informative and professional?
Home Care Assistance Gold Coast is a professional resource available to you and your family around the clock.
Are the Care Workers screened and insured?
Home Care Assistance Gold Coast only hire 1 in 25 applicants and always conduct extensive screening and background checks.
Does the company employ its Care Workers and take care of taxes, withholding and workers’ compensation?
At Home Care Assistance Gold Coast, our Care Workers are employees but feel like family. We do not use contractors, protecting you from managing liability.
Does the company guarantee a personality match and offer Care Worker interviews?
We ensure a personality match and will not change your Care Worker as long as you are satisfied.
Does the company offer back-up Care Workers in case of emergency?
We have an extensive roster of trained employees available for all individuals’ needs.
Is the Care Manager available on-call 24/7, including nights and weekends?
We are available 24/7 for our families and individuals’ needs, including evenings, holidays and weekends.
Does the company perform regular quality assurance visits, satisfaction reviews and Care Worker evaluations?
We are a recognised leader in the industry, and this comes from regular monitoring of our service, satisfaction levels and open communication.
Does the company have experience helping those who are experiencing memory loss associated with ageing or Alzheimer’s?
Home Care Assistance Gold Coast offers our exclusive Cognitive Therapeutics Method™. Our Care Workers are trained to promote long-term brain health and engagement.