Home Care Assistance

24 Hour Home Care

24-hour home care provides older adults with full-time, around-the-clock care. Those living with dementia or who are homebound due to physical limitations benefit greatly from 24-hour care. Families enjoy peace of mind knowing Care Workers are diligently monitoring safety, attending to daily needs and providing compassionate companionship.

Hourly Care
24 Hour Care
Hospital to Home
Specialised Care

The 24/7 home care promise

There are certain conditions and life stages where around the clock care and support is best. At Home Care Assistance Gold Coast, we provide assurance to families who want their loved ones to have the best of care 24 hours a day, but who also understand the self-care benefits that goes along with 24-hour care, including a good night’s sleep.

Both the individual and their families can enjoy total peace of mind when reliable 24/7 Care Workers are at their home to monitor safety, tend to their needs, and be a companion and friend.

Why choose 24 hour home care?

If you are looking for a comprehensive, cost effective alternative to an aged care facility, then our 24-hour care option is the choice for you. With Home Care Assistance Gold Coast’s 24-hour care, the strain associated with moving away from the familiarity and comfort of home, which can also lead to physical decline, is taken care of.

24-hour care allows your loved one to remain in the home, whilst ensuring safety and promoting optimal well-being. In addition, our Care Workers at Home Care Assistance Gold Coast provide a much more personalised plan of care tailored to the status, conditions, preferences, hobbies and lifestyle of the individual.

24/7 Home Care Helps…

Calm agitation, helping people who have lost their sense of time and place
Create greater companionship, especially at moments of greatest anxiety
Meet personal and medical needs at night, keeping medications on schedule
Reduce skin infections and chance of urinary tract infections with a 24-hour care regimen
Minimise risk of falls for people who need assistance getting out of bed and around the house.

Scheduling of 24 Hour Home Care

24-hour care is an option that can be worked towards as an individual’s needs changes and evolves, or if required straight away, and there are different ways in which we can structure this support depending on preferences and needs. These include:

One caregiver each day: He/she works a full 16-hour day with breaks, followed by 8 hours in-home sleep.
Two caregivers each day: He/she works in 12-hour shifts. The evening caregiver stays awake through the night to monitor health and safety of your loved one.

What are 24/7 In-Home Care Workers?

With 24/7, around-the-clock care, a Care Worker is always present to watch over your loved one, offering emotional support, reducing the risk of falls and assisting in all the activities of daily living, such as:

Personal Care Assistance

Assisting with walking and transferring from bed to wheelchair
Bathing, dressing and grooming assistance
Medication reminders
Toileting and continence care
Status reporting to family
Safety and fall prevention
Ongoing wellness monitoring

Lifestyle Support

Light housework
Meal preparation and nutrition
Laundry and change of bed linen
Grocery shopping and errands
Transportation to social and recreational activities
Assistance with light exercise and outdoor activity
Companionship and community engagement
Travel assistance

Choosing the right Home Care Provider

Not all in-home care is the same. Some providers will not offer the full range of services and support you require, so it is important to understand who and what is best for you and your loved one. Our Home Care Company Checklist will assist with due diligence and selecting the right care requirements.

Download Checklist

We help people Live Well, where they prefer - At Home

Home Care Assistance Gold Coast provides customised care to older Australians so they can live happier, healthier lives at home. We champion the needs of seniors with a positive, empowering approach to ageing that celebrates independence, dignity and quality of life. Our Care Workers receive exceptional training, support and resources to deliver an unmatched care experience.

Our Approach

Paying for In-Home Care

Our focus is on creating close, trusted relationships with Gold Coast families and designing personalised plans that evolve to meet the needs of everyone over time. Paying for personalised care can be more affordable than you think!

Personal care and assistance can be covered under government programmes such as Home Care Packages, NDIS & Commonwealth Health Support Program (CHSP). Please note, there may be a gap and small contribution to pay, as the Australian Government may not fund the full cost of the program.

Call Home Care Assistance Gold Coast today to discuss how we can work with your family’s budget to deliver a complete plan of services to suit.

Total Peace of Mind

We understand the trust you place in us and do everything possible to ensure that the home care experience is worry-free for all concerned.
Community Connections

We are the trusted partner of reputable care professionals within communities we serve. We pride ourselves on connecting older Australian’s to the best care solutions for them - even if it’s outside our service offerings.
Elevated Quality of Life

Our Balanced Care Method™ emphasises a healthy mind, body and spirit. We believe that with the proper car we can help older Australians live happier, healthier and more fulfilled lives.
Trusted Expertise

We are experts in all aspects of home care, from family dynamics to nutrition, around-the-clock care to dementia. We ensure all our team are trained to the highest standard possible and have the support and resources to deliver an unmatched care experience to meet the needs of each individual and their families.
Long Term Relationships

We believe the best way to deliver exceptional care is to focus on building long term, trusting relationships between Carers, individuals, and their families.
High Quality Care

We go above and beyond to deliver high quality care for families who want and expect, the very best for their ageing loved ones.

Let us help you

Home Care Assistance Gold Coast can help. Call Our Team today for your complimentary in-home assessment.

Call Our Team

Contact Our Local Team

DEDICATED TO AGEING WELL

Great business, would recommend it to friends and family.

Great company, would definitely recommend. The employees are superb

I have been a Home Care Assistance client for 18 months.From day one the kindness and professional manner shown to me by Michelle has been wonderful. I no longer feel like a source of income I... feel like a valued friend.I look forward to the visits from Joan, who is often the only visitor we see, and also the the calls from Michelle 'just checking everything is okay'.Changing providers was the very best decision I made. Home Care Assistance genuinely care - about me and about all their other clients.read more

It is the best choice and the best decision I have ever made in my life, choosing the Home Care Assistance in Southport, Gold Coast, they are very accommodating and helpful., very prompt in... replying and provide your needs. Assisting and organising home maintenance and modifications, providing a carer that meet your needs appropriately. this was done by Jourdan who I first met and organized from the beginning and now Christina. Michelle is very approachable and accomadating and very cheeerful, happy enough to listen. I highly recommend this organization without hesitation.read more

My carer Beccy was perfectly matched to my needs. Michelle & Jourdan are always helpful & I couldn't live comfortably at home without the care from Home Care Assistance Gold Coast.

Would recommend this company to absolutely anyone! They pride themselves with quality service!

Home Care Assistance Gold Coast have been five star in the service and care they've provided for my grandparents. A huge thank you to the professional team behind the scenes who ensure all clients... are well taken care of. Highly recommend!read more

Happy Christmas to Jourdan my home care manager and thank you so very much for all the help and care you've shown over the year I've been with GCHA, very happy with my home care package and how... you've gone over and above many times for me. Much appreciated, have a super new year, catch up with you then. Blessings to you and yours (:-read more

I have changed the company who provided care for my mother to Home Care Assistance who are based at the Gold Coast. With the previous company I had 40 different carers over 3 years and now have the... same carer 5 days a week. My mother was with the same big company for 20 years. I requested they send the same carer on certain days but really did not care about my mothers or my needs. When someone is blind and deaf they do not need a carer coming into the house who has not been here before.The carers with Home Care Assistance are paid a better hourly rate than the previous company and their admin costs are far cheaper and now saving $600 a month which can now give me more hours.If you have elderly parents looking to change from the BIG providers give them a call. Michelle and Jourdan have been great to deal with and very caring.I highly recommend this company.They have carers looking for work and need more clients to make the transfer.read more

In November I was looking for a New Provider for my package.Fortunately I found HOME CARE ASSISTANCE in SOUTHPORT Qld.Immediately after my phone call MISCHELLE,and JOURDAN VisitedMy home to... explain the care I needed,and immediately everythingWas put into place.My Care Givers are of First class help to me,Highly qualified and have allRelevant TRAINING. FIRST AID-CPR-and Police checks are currentAlso INSURANCE.I am just so Happy with the service,also Quality and Love, given by allStaff.THANK YOU Home CAre Assistance. All my problems are now solvedAnd this is a major relief for my HEALTHI would RECOMMEND your Company to Anyone. THANKS AGAINread more

Home Care Assistance Gold Coast is our new Home Care Package Provider because we are moving from NSW to Queensland. When searching for a new provider, I came across this provider and after speaking... with Jordan, I felt comfortable in making the change. I look forward to working with Home Care Assistance Gold Coast for my husband's future needs. Since meeting Jordan, I am even more certain of our choice of provider. Anne and Robert Mackay.read more

Great company warm friendly staff

Would definately recommend, Kristy is the best :-)

Everyone I’ve interacted with at Home Care Assistance has been friendly, professional and very helpful.My 85 year old mother has settled into her daily routine in her own home very nicely with the... care and support received from Home Care Assistance.I have received excellent advice, service and care for my mother and highly recommend this professional organization.read more

Would recommend to everyone

Homecare assistance is a high quality company run by friendly and highly qualified faces, I could not recommend the company enough to those who need it

We have now been with Home Care Assistance for 6 months and we are more than satisfied with the level of care and assistance we receive from our provider. If anyone out there is looking for an... exceptional provider that is in this business for the right reasons, look no further than Home Care Assistance. We are so lucky to have Jourdan who looks after all our requirements and is very efficient and professional. A big thank you for making life run a lot easier without added stress.read more

Kristi has been nothing but amazing, Couldn’t recommend her more !

Kristi is my personal Carer who does a wonderful job and at the same time she is very caring. Kristi is like one of the family and does not need any direction, she comes and does her work in a... professional manner. I also want to say that Michelle & Jourdan who run the Carers company is the best Carer's Company I have ever been with, they are so caring in every way, I wish there were more stars I could give them Congratulations to them, Blessings Rosalie Muir.read more

“Home Care Assistance are the true definition of higher class care. The team at HCA listened to our needs and we weren’t just another customer. Our carer arrives on time every time and helps with the... difficult tasks like cleaning and washing. The carer also takes us shopping so we don’t have to think about driving to the shops anymore. Thank you HCA, we don’t worry about how we will live at home anymore.”read more

Would recommend

Great place and would highly recommend!

My husband had two major strokes 6 years ago which turned our lives upside down over night. two years ago we were given the opportunity to look for a provider to help us make life easier at home for... my husband. We choose a provider and had them for two years. I can't tell express enough of how that ended up causing us so much stress and anxiety as they were in this business for the wrong reasons, very money orientated as fees were astronomical and the service was equally as bad. My husband even had a bad accident on his scooter where he could of been killed at Helensvale and some low life also stole his mobile phone while he was on the ground so he could not contact anyone but not even a word from my provider to say how sorry they were to hear that, it meant nothing, like I said just in it for the money. After two years I had had enough and found a provider by the name of Home Care Assistance. We have only been with them for one month and already it has made a huge difference to our lives, the stress levels are manageable now as they are absolutely in this business of caring for the elderly and disabled for the RIGHT reasons, they have been nothing but professional, kind and caring and they actually listen to what our needs are even though they are sometimes of the chart, but what counts is that it is to make my husbands life better, he is the one who was unlucky in life to have this happen to a very kind soul at a young age. We needed help and now we have it. The director of this company Michelle and our client advisor Jourdan have been the best and I can honestly say to anyone out there looking for a provider, as there are many, don't look any further than Home Care. If anyone would like to speak to me personally, pls get in touch with HomeCare as I will gladly tell u our story and how important it is that when tragedy strikes and you are a mess, you really need that help and support. I can't thank Home Care enough for everything in such a short time. I feel blessed to have found them.read more

Jourdan and Michelle and their team have been fantastic. I have no idea how i would have gotten thru the last 8 months without them to be there for my mother. I live overseas and have relied on them... to be the main support team for my mother ( who has not been the easiest of customers ) . Through it all they have been amazing- so professional and responsive. Easy to contact and provided great updates so i knew exactly what was going on. Mom loved them - you will tooread more

Exceptional service from carer Rebecca. I wouldn’t hesitate in recommending Michelle & her service in caring for your loved ones.

Would highly recommend this home care provider. I am so glad I took my grandmother out of a home care package as we were paying too much in fees. The staff are very attentive and helpful.

They are great

Great service, lovely people

Yes Folks it's all true, you've found the best Age Care Provider on the Gold Coast.Flash Jourdan Lofthouse and his Merry staff are doing great work for my mum and several of her close friends.... Ramps, railings, shower ensuite, cleaning, gardening all set up nicely. All in a days work and carefully costed. When you meet and chat to Jourdan you'll be happy to sign up. Julieread more

I have received care for the last 2 years so I would like to say how happy I am with the provider. My carer is a well trained ex nurse who has helped me to live a happier life and look after my... needs. I am a level 4 and would probably need assistance outside my home without their care.i would reccommend the provider too anyone needing assistance . I have the same carer which is great for continuety of service She notices when I feel unwell without saying anything and looks after me very well.read more

excellent staff and great service!

Exceptional Care and Customer Service - Many thanks to Jourdan Lofthouse the Director of Clinical Care and a RN to boot. I would not have been able to navigate the experience of finding a carer for... my elderly mother without his professionalism, compassion and guidance. For anyone having to find a carer to visit a loved one on the Gold Coast I would recommend that Home Care Assistance is their first choice!read more

At the beginning of this year I interviewed several care companies searching for help with my mum who is totally dependant every day.Mum was quite resistant to the idea of having strangers coming in... to her home, she felt very uncomfortable, but I was desperate at the same timefeeling guilty. When speaking with Jourdan as we discussed HCA & theirpolicies, prices, priorities I felt that this was the right company for my mum & I. The interest in my mums needs & her fears were clearly important, which put me at ease making this new journey a little easier.From the 7th March we have received excellent care. Whatever we asked for has been received. The carers who attend to my mum are perfectly matched to her needs, she now feels safe, very comfortable & well cared for, she is also looking forward to their visits. The services we require are cleaning, meals, companionship & most of all friendliness. All of these are of a high standard. Mum & I are very grateful to all at Home Care Assistance Gold Coast. Glenis & Normaread more

Lovely staff

A thank you to the team at Hone Care Assistance from the Gold Coast, for taking extrodinary measures to look after my parents. A well organised and professional manner, thank you again..

I cannot speak highly enough of the team at Home Care Assistance. They treated my gran and I like we were close family and always ready to help 24/7. The carers they provided were of the highest... standard and loved by my gran. The family appreciated the nature of the carers when they spoke to us about her progress and their recommendations. Nothing was to big or small a task for them to solve.Definitely recommend reaching out to them for home care packages.read more

Industry Leader

We're committed to elevating In-Home Care, Sharing Our Expertise, and Supporting Care Workers which is why we are Internationally recognised as an Industry Leader

Home Care Assistance

24 Hour Home Care

The 24/7 home care promise