Home Care Assistance

Balanced Care Method™

Home Care Assistances Balanced Care Method™ is a holistic approach to healthy longevity. It is based on studies of the extraordinarily long-lived elders living in the islands of Okinawa, Japan – the longest-living people on earth.
  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

The Balanced Care Method™

A key feature of the Balanced Care Method™ is Cognitive Therapeutics, a lifestyle program designed to encourage long-term brain health.

  • Cognitive Stimulation
  • Nutrition
  • Physical Activity
  • Sense of Calm
  • Social Engagement

Watch this video to learn about our Balanced Care Method™ featuring Cognitive Therapeutics:

A Focus on Total Wellness

As yet, we do not have a single explanation for how or why some people live longer and have more active years than others.

However, in Okinawa Japan, it has been shown that people live longer and healthier compared to any other place on earth. Lifespans of over 100 years are not unusual in Okinawa. More importantly, people in their 70s, 80s, 90’s and beyond enjoy incredibly good health and independence despite their years. Okinawans are of great interest to scientists who are keen to understand what we can learn from them in order for more people to live longer, more productive lives.

The study of the Okinawans is the basis for the unique Balanced Care Method™ developed and used by Home Care Assistance in our provision of in home senior care. Our Balanced Care Method™ promotes the lifestyle factors central to the Okinawans longevity. It is a philosophy that can be summed up in two words: moderation and variety.

Enhanced and Enriched Living through Care Worker Training

The Balanced Care Method™ is an evidence-based program built on studies that demonstrate that only one-third of our longevity is based on genetics and two-thirds on lifestyle factors within our control.

Home Care Assistance Gold Coast Care Workers are trained in this method, offering the first aged care solution with an emphasis on balance and longevity. Our Balanced Care Method™ training teaches our Care Workers the importance of nutrition, exercise, social ties, mental and spiritual health, and how all these things can contribute to longevity and well-being for seniors and individuals of all ages. Our Care Workers are also trained in knowing what foods are the most beneficial, depending on the client’s health, habits and goals. By working with specific lifestyle behaviours, our Care Workers extend and enhance the lives of the people we serve, helping them live longer, happier, more balanced lives.

The Complete Service Model

The Balanced Care Method™ touches everything we do at Home Care Assistance Gold Coast. We understand the important connections between diet, exercise, mental engagement and social ties to reduce stress and create the best version of living. Considering the tenants of the Balanced Care Method™ every step of the way, we offer personalised care and lifestyle support including:

  • Nutrition, meal preparation and cooking

  • Light housework including laundry and changing of bed linen

  • Toileting and incontinence care
  • Assistance with light exercise and outdoor activity
  • Safety and fall prevention
  • Grocery shopping and errands
  • Companionship and range of motion exercises
  • Transportation to appointments, supermarket, pharmacy, social opportunities etc.
  • Assisting with walking and transferring from bed to wheelchair
  • Bathing, dressing and grooming assistance
  • Status reporting to family
  • Medication reminders
  • Ongoing wellness monitoring
  • Travel assistance

A Research-Based Approach to Long-Term Brain Health – the Cognitive Therapeutics Method™

An extension of our Balanced Care Method, the Cognitive Therapeutics Method is a brain health program developed by researchers at Home Care Assistance. The program aims to improve quality of life through a holistic approach incorporating positive lifestyle improvements, as well as personalised, one-on-one activities that engage the main cognitive domains of the brain.

The program’s activities target more than just memory and engage other cognitive functions including the executive functioning, attention, language, and visual spatial domains. This approach goes hand-in-hand with lifestyle factors such as physical activity, social engagement, diet and more. The Cognitive Therapeutics Method approach is based on scientific research pointing to non- pharmacological activity and lifestyle intervention as an effective way to promote long-term brain health and was developed by a research team led by a neuropsychologist.

At Home Care Assistance Gold Coast, we use The Cognitive Therapeutics Method as a complement to our Balanced Care Method™ and it forms a key part of our multi-pronged approach to healthy ageing.  We believe that these methods and our individualised approach helps achieve health and meaningfulness in longevity. Read below to get an understanding of how it has helped one of our families:

Competent. Compassionate. Responsive. Always accessible. Reliable. Transparent and reasonably priced. These are the main words to describe the people at Home Care Assistance Gold Coast, under the leadership of Michelle. In the myriad of service providers available in the Gold Coast for the aged, it can be overwhelming to choose the right company and people to care for your loved ones who needs assistance.

I researched many care agencies and was drawn to Home Care Assistance Gold Coast initially because of their science-based (or evidenced based) trainings and certifications of their employees.

My elderly and ill parents lived all alone, and my father in particular needed excellent home care 24/7. Equally important, I needed to rely on, and trust, a reputable agency especially because I live in the USA and was unable to attend to my father full-time 24/7. Home Care Assistance Gold Coast not only met our expectations, but far exceeded them. Their level of care and competency enabled my frail father from needing 2 people to assist him at any given time, to him being independent with only minimal assistance required. Dad was essentially able to be independent in his activities of daily living in a matter of 7 months. That was amazing given that all of the health care professionals at the hospital had no hope for him, and in fact, strongly pushed for dad to be placed in a nursing home. Through Dad’s sheer will and the compassion and competence of Diane and Tina at Home Care Assistance, Dad beat the odds. That, in and of itself, is a miracle. And the peace of mind my parents and I had was priceless. Michelle and her professional team have become like family to all of us. We got to know them very well, and each of them has a heart of gold.

I would not want to wish any loved ones to suffer the way my parents did, but if they are and they need superior home care, I would reach out and secure the services of Home Care Assistance Gold Coast, without reservations.

With eternal gratitude to Michelle. Diane, and Tina.

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DEDICATED TO AGEING WELL
Great business, would recommend it to friends and family.
“Home Care Assistance are the true definition of higher class care. The team at HCA listened to our needs and we weren’t just another customer. Our carer arrives on time every time and helps with the... difficult tasks like cleaning and washing. The carer also takes us shopping so we don’t have to think about driving to the shops anymore. Thank you HCA, we don’t worry about how we will live at home anymore.”read more
I have received care for the last 2 years so I would like to say how happy I am with the provider. My carer is a well trained ex nurse who has helped me to live a happier life and look after my... needs. I am a level 4 and would probably need assistance outside my home without their care.i would reccommend the provider too anyone needing assistance . I have the same carer which is great for continuety of service She notices when I feel unwell without saying anything and looks after me very well.read more
My husband had two major strokes 6 years ago which turned our lives upside down over night. two years ago we were given the opportunity to look for a provider to help us make life easier at home for... my husband. We choose a provider and had them for two years. I can't tell express enough of how that ended up causing us so much stress and anxiety as they were in this business for the wrong reasons, very money orientated as fees were astronomical and the service was equally as bad. My husband even had a bad accident on his scooter where he could of been killed at Helensvale and some low life also stole his mobile phone while he was on the ground so he could not contact anyone but not even a word from my provider to say how sorry they were to hear that, it meant nothing, like I said just in it for the money. After two years I had had enough and found a provider by the name of Home Care Assistance. We have only been with them for one month and already it has made a huge difference to our lives, the stress levels are manageable now as they are absolutely in this business of caring for the elderly and disabled for the RIGHT reasons, they have been nothing but professional, kind and caring and they actually listen to what our needs are even though they are sometimes of the chart, but what counts is that it is to make my husbands life better, he is the one who was unlucky in life to have this happen to a very kind soul at a young age. We needed help and now we have it. The director of this company Michelle and our client advisor Jourdan have been the best and I can honestly say to anyone out there looking for a provider, as there are many, don't look any further than Home Care. If anyone would like to speak to me personally, pls get in touch with HomeCare as I will gladly tell u our story and how important it is that when tragedy strikes and you are a mess, you really need that help and support. I can't thank Home Care enough for everything in such a short time. I feel blessed to have found them.read more
Yes Folks it's all true, you've found the best Age Care Provider on the Gold Coast.Flash Jourdan Lofthouse and his Merry staff are doing great work for my mum and several of her close friends.... Ramps, railings, shower ensuite, cleaning, gardening all set up nicely. All in a days work and carefully costed. When you meet and chat to Jourdan you'll be happy to sign up. Julieread more
It is the best choice and the best decision I have ever made in my life, choosing the Home Care Assistance in Southport, Gold Coast, they are very accommodating and helpful., very prompt in... replying and provide your needs. Assisting and organising home maintenance and modifications, providing a carer that meet your needs appropriately. this was done by Jourdan who I first met and organized from the beginning and now Christina. Michelle is very approachable and accomadating and very cheeerful, happy enough to listen. I highly recommend this organization without hesitation.read more
Would recommend this company to absolutely anyone! They pride themselves with quality service!
Great company warm friendly staff
They are great
Jourdan and Michelle and their team have been fantastic. I have no idea how i would have gotten thru the last 8 months without them to be there for my mother. I live overseas and have relied on them... to be the main support team for my mother ( who has not been the easiest of customers ) . Through it all they have been amazing- so professional and responsive. Easy to contact and provided great updates so i knew exactly what was going on. Mom loved them - you will tooread more
Great place and would highly recommend!
Would recommend to everyone
Homecare assistance is a high quality company run by friendly and highly qualified faces, I could not recommend the company enough to those who need it
Great service, lovely people
Would definately recommend, Kristy is the best :-)
Would recommend
In November I was looking for a New Provider for my package.Fortunately I found HOME CARE ASSISTANCE in SOUTHPORT Qld.Immediately after my phone call MISCHELLE,and JOURDAN VisitedMy home to... explain the care I needed,and immediately everythingWas put into place.My Care Givers are of First class help to me,Highly qualified and have allRelevant TRAINING. FIRST AID-CPR-and Police checks are currentAlso INSURANCE.I am just so Happy with the service,also Quality and Love, given by allStaff.THANK YOU Home CAre Assistance. All my problems are now solvedAnd this is a major relief for my HEALTHI would RECOMMEND your Company to Anyone. THANKS AGAINread more
Would highly recommend this home care provider. I am so glad I took my grandmother out of a home care package as we were paying too much in fees. The staff are very attentive and helpful.
At the beginning of this year I interviewed several care companies searching for help with my mum who is totally dependant every day.Mum was quite resistant to the idea of having strangers coming in... to her home, she felt very uncomfortable, but I was desperate at the same timefeeling guilty. When speaking with Jourdan as we discussed HCA & theirpolicies, prices, priorities I felt that this was the right company for my mum & I. The interest in my mums needs & her fears were clearly important, which put me at ease making this new journey a little easier.From the 7th March we have received excellent care. Whatever we asked for has been received. The carers who attend to my mum are perfectly matched to her needs, she now feels safe, very comfortable & well cared for, she is also looking forward to their visits. The services we require are cleaning, meals, companionship & most of all friendliness. All of these are of a high standard. Mum & I are very grateful to all at Home Care Assistance Gold Coast. Glenis & Normaread more
Kristi is my personal Carer who does a wonderful job and at the same time she is very caring. Kristi is like one of the family and does not need any direction, she comes and does her work in a... professional manner. I also want to say that Michelle & Jourdan who run the Carers company is the best Carer's Company I have ever been with, they are so caring in every way, I wish there were more stars I could give them Congratulations to them, Blessings Rosalie Muir.read more
I have changed the company who provided care for my mother to Home Care Assistance who are based at the Gold Coast. With the previous company I had 40 different carers over 3 years and now have the... same carer 5 days a week. My mother was with the same big company for 20 years. I requested they send the same carer on certain days but really did not care about my mothers or my needs. When someone is blind and deaf they do not need a carer coming into the house who has not been here before.The carers with Home Care Assistance are paid a better hourly rate than the previous company and their admin costs are far cheaper and now saving $600 a month which can now give me more hours.If you have elderly parents looking to change from the BIG providers give them a call. Michelle and Jourdan have been great to deal with and very caring.I highly recommend this company.They have carers looking for work and need more clients to make the transfer.read more
Great company, would definitely recommend. The employees are superb
We have now been with Home Care Assistance for 6 months and we are more than satisfied with the level of care and assistance we receive from our provider. If anyone out there is looking for an... exceptional provider that is in this business for the right reasons, look no further than Home Care Assistance. We are so lucky to have Jourdan who looks after all our requirements and is very efficient and professional. A big thank you for making life run a lot easier without added stress.read more
Kristi has been nothing but amazing, Couldn’t recommend her more !
Exceptional Care and Customer Service - Many thanks to Jourdan Lofthouse the Director of Clinical Care and a RN to boot. I would not have been able to navigate the experience of finding a carer for... my elderly mother without his professionalism, compassion and guidance. For anyone having to find a carer to visit a loved one on the Gold Coast I would recommend that Home Care Assistance is their first choice!read more
Exceptional service from carer Rebecca. I wouldn’t hesitate in recommending Michelle & her service in caring for your loved ones.
Lovely staff
Home Care Assistance Gold Coast have been five star in the service and care they've provided for my grandparents. A huge thank you to the professional team behind the scenes who ensure all clients... are well taken care of. Highly recommend!read more
My carer Beccy was perfectly matched to my needs. Michelle & Jourdan are always helpful & I couldn't live comfortably at home without the care from Home Care Assistance Gold Coast.
excellent staff and great service!
Everyone I’ve interacted with at Home Care Assistance has been friendly, professional and very helpful.My 85 year old mother has settled into her daily routine in her own home very nicely with the... care and support received from Home Care Assistance.I have received excellent advice, service and care for my mother and highly recommend this professional organization.read more
Home Care Assistance Gold Coast is our new Home Care Package Provider because we are moving from NSW to Queensland. When searching for a new provider, I came across this provider and after speaking... with Jordan, I felt comfortable in making the change. I look forward to working with Home Care Assistance Gold Coast for my husband's future needs. Since meeting Jordan, I am even more certain of our choice of provider. Anne and Robert Mackay.read more
I have been a Home Care Assistance client for 18 months.From day one the kindness and professional manner shown to me by Michelle has been wonderful. I no longer feel like a source of income I... feel like a valued friend.I look forward to the visits from Joan, who is often the only visitor we see, and also the the calls from Michelle 'just checking everything is okay'.Changing providers was the very best decision I made. Home Care Assistance genuinely care - about me and about all their other clients.read more
Happy Christmas to Jourdan my home care manager and thank you so very much for all the help and care you've shown over the year I've been with GCHA, very happy with my home care package and how... you've gone over and above many times for me. Much appreciated, have a super new year, catch up with you then. Blessings to you and yours (:-read more
I cannot speak highly enough of the team at Home Care Assistance. They treated my gran and I like we were close family and always ready to help 24/7. The carers they provided were of the highest... standard and loved by my gran. The family appreciated the nature of the carers when they spoke to us about her progress and their recommendations. Nothing was to big or small a task for them to solve.Definitely recommend reaching out to them for home care packages.read more
A thank you to the team at Hone Care Assistance from the Gold Coast, for taking extrodinary measures to look after my parents. A well organised and professional manner, thank you again..

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